Project Overview

The fire services of the Towns of Grimsby and Lincoln are facing challenges posed by evolving demands for fire protection services as the communities experience significant growth while striving to sustain a cost-effective volunteer fire service model.

In 2021, the Towns of Grimsby and Lincoln embarked on a pilot project to undertake shared fire protection services in which the Grimsby Fire Department and the Lincoln Fire Department were to become one entity, the Niagara West Fire & Emergency Services. This year, a review of the overall efficiency and effectiveness of the fire service is being conducted, and your input is appreciated.

As such, the two municipalities have engaged the Emergency Management Group Inc. (EMG) to assist us with this initiative. EMG is a consulting firm that has worked with many fire departments to develop their fire master plans, station assessments, and fire service reviews.

We need your help to gather feedback successfully, so please take a few minutes to complete this survey. Your confidential responses will help ensure a focused action plan that continues to meet the diverse needs of all residents.


Your feedback is important. Please take a few minutes to take this brief survey and help shape the future of your local fire service.