Internet Connectivity and Broadband Access

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With the emergence of the COVID-19 pandemic, the Town of Lincoln has recognized that internet connectivity and adequate broadband access have become essential for all residents and businesses across our community. It is safe to say that almost all residents and businesses in the Town currently have access to internet in one form or another. However, the speed, quality, reliability, and cost of each connection can vary significantly.

The Town is welcoming infrastructure investments from telecommunications service providers and will be working closely with upper levels of government to help improve broadband access across our community.

As new broadband investments continue to occur in Lincoln, Town Staff will provide up to date news and announcements being completed throughout the Municipality. Please see current expansions below:



Broadband Expansions

The Town is working with Internet Service Providers to expand broadband service in Lincoln. For businesses in all sectors, having adequate high-speed internet access is integral to helping deliver products and services.


NWIC Next Generation Wireless Network

On May 2, 2023, Niagara Wireless Internet Company (NWIC) announced the completion of their Next Generation Wireless Network infrastructure investment in Lincoln, serving the majority of Beamsville, Vineland and Jordan rural and urban residents. The new broadband technology offered by NWIC will have the ability to match the speed and performance of fibre-to-the-home services. In addition, NWIC has also launched IPTV services, to further allow residents to have more consumer choice in their telecommunications by choosing local.

The investment being made by NWIC to deploy their new Next Generation Wireless Network helps put the Town of Lincoln one step closer to closing the digital divide, while making sure every resident and business is connected to reliable broadband internet in the community, offering more choice for our residents.

For more information of NWIC's Next Generation Wireless Network, visit https://nwic.ca/get-connected/next-gen-wireless


Bell Fibre Expansion (2023-2024)

In March 2023, Bell announced the expansion of pure fibre internet service to homes and businesses in Lincoln. The expansion program will bring all-fibre broadband access to approximately 7,000 additional locations in the Town of Lincoln. Fully funded by Bell, this broadband expansion program will provide fast and high-capacity 100% fibre connections with Internet download and upload speeds of up to 3 Gbps and access to leading Bell services such as Fibe TV. This is a $17 million investment in our community to bring direct fibre network connections to locations throughout the Town of Lincoln over the next two years. Bell expects to start construction in early 2024.

For questions or concerns specifically regarding Bell's investment in Lincoln, please contact the following email addresses:

For general questions or concerns please call 310-Bell.



Background

The Economic Development team at the Town of Lincoln have a role in coordinating with public and private stakeholders, community members, and other Local Area Municipalities on fast-tracking efforts to achieve the recommended internet service speeds in Lincoln.

Actions taken to date include:

  • Developing a detailed report for Council on the importance of Broadband and the available opportunities for the Town.
  • Partnering with NWIC on the Improving Connectivity in Ontario program (ICON) that is now in Phase 2 of the application process.
  • Working alongside Niagara Regional Broadband Network (NRBN) on developing detailed mapping and community engagement opportunities.
  • Supporting applications and projects from local telecommunication providers for the recently released Universal Broadband Fund, as the private sector will be a key component in delivering these infrastructure projects.

Looking ahead:

Through coordination with public and private stakeholders, the Town can fast-track efforts to achieve the recommended internet service speeds by:

  • Identifying funding and program opportunities for the Town to partner with local telecommunication providers (grants);
  • Providing expedited permitting applications to those providers wishing to undertake infrastructure projects to increase broadband availability;
  • Investigating the opportunities for incentives to reduce overall costs associated with large infrastructure projects;
  • Including the laying of wires and fire-optics as standard practice when conducting road work in the right-of-way.



Thank you for your input!

Our survey is now closed. Thanks you to everyone who provided feedback on to help us better understand to what degree Lincoln residents and businesses currently use the internet and where adequate broadband is lacking, in an effort to bridge the connectivity gap across the Town.

Thanks also to the Niagara Regional Broadband Network (NRBN) for hosting the survey. Stay tuned for an update on results.

With the emergence of the COVID-19 pandemic, the Town of Lincoln has recognized that internet connectivity and adequate broadband access have become essential for all residents and businesses across our community. It is safe to say that almost all residents and businesses in the Town currently have access to internet in one form or another. However, the speed, quality, reliability, and cost of each connection can vary significantly.

The Town is welcoming infrastructure investments from telecommunications service providers and will be working closely with upper levels of government to help improve broadband access across our community.

As new broadband investments continue to occur in Lincoln, Town Staff will provide up to date news and announcements being completed throughout the Municipality. Please see current expansions below:



Broadband Expansions

The Town is working with Internet Service Providers to expand broadband service in Lincoln. For businesses in all sectors, having adequate high-speed internet access is integral to helping deliver products and services.


NWIC Next Generation Wireless Network

On May 2, 2023, Niagara Wireless Internet Company (NWIC) announced the completion of their Next Generation Wireless Network infrastructure investment in Lincoln, serving the majority of Beamsville, Vineland and Jordan rural and urban residents. The new broadband technology offered by NWIC will have the ability to match the speed and performance of fibre-to-the-home services. In addition, NWIC has also launched IPTV services, to further allow residents to have more consumer choice in their telecommunications by choosing local.

The investment being made by NWIC to deploy their new Next Generation Wireless Network helps put the Town of Lincoln one step closer to closing the digital divide, while making sure every resident and business is connected to reliable broadband internet in the community, offering more choice for our residents.

For more information of NWIC's Next Generation Wireless Network, visit https://nwic.ca/get-connected/next-gen-wireless


Bell Fibre Expansion (2023-2024)

In March 2023, Bell announced the expansion of pure fibre internet service to homes and businesses in Lincoln. The expansion program will bring all-fibre broadband access to approximately 7,000 additional locations in the Town of Lincoln. Fully funded by Bell, this broadband expansion program will provide fast and high-capacity 100% fibre connections with Internet download and upload speeds of up to 3 Gbps and access to leading Bell services such as Fibe TV. This is a $17 million investment in our community to bring direct fibre network connections to locations throughout the Town of Lincoln over the next two years. Bell expects to start construction in early 2024.

For questions or concerns specifically regarding Bell's investment in Lincoln, please contact the following email addresses:

For general questions or concerns please call 310-Bell.



Background

The Economic Development team at the Town of Lincoln have a role in coordinating with public and private stakeholders, community members, and other Local Area Municipalities on fast-tracking efforts to achieve the recommended internet service speeds in Lincoln.

Actions taken to date include:

  • Developing a detailed report for Council on the importance of Broadband and the available opportunities for the Town.
  • Partnering with NWIC on the Improving Connectivity in Ontario program (ICON) that is now in Phase 2 of the application process.
  • Working alongside Niagara Regional Broadband Network (NRBN) on developing detailed mapping and community engagement opportunities.
  • Supporting applications and projects from local telecommunication providers for the recently released Universal Broadband Fund, as the private sector will be a key component in delivering these infrastructure projects.

Looking ahead:

Through coordination with public and private stakeholders, the Town can fast-track efforts to achieve the recommended internet service speeds by:

  • Identifying funding and program opportunities for the Town to partner with local telecommunication providers (grants);
  • Providing expedited permitting applications to those providers wishing to undertake infrastructure projects to increase broadband availability;
  • Investigating the opportunities for incentives to reduce overall costs associated with large infrastructure projects;
  • Including the laying of wires and fire-optics as standard practice when conducting road work in the right-of-way.



Thank you for your input!

Our survey is now closed. Thanks you to everyone who provided feedback on to help us better understand to what degree Lincoln residents and businesses currently use the internet and where adequate broadband is lacking, in an effort to bridge the connectivity gap across the Town.

Thanks also to the Niagara Regional Broadband Network (NRBN) for hosting the survey. Stay tuned for an update on results.

Questions on Internet Connectivity and Broadband Access?

We welcome any questions you may have about this initiative and will respond to your questions promptly. 

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  • Share Is Eastdale Drive included in the areas receiving the fibre expansion? on Facebook Share Is Eastdale Drive included in the areas receiving the fibre expansion? on Twitter Share Is Eastdale Drive included in the areas receiving the fibre expansion? on Linkedin Email Is Eastdale Drive included in the areas receiving the fibre expansion? link

    Is Eastdale Drive included in the areas receiving the fibre expansion?

    Klauf asked 3 months ago

    Thank you for your question. Eastdale Drive is included within Bell’s Fibre Expansion project. The area is expected to be completed by mid-summer 2025.

  • Share I live on Charles Street and have been here for 35 years. We have had Bell internet and Bell Mobility cell phones. We have had technicians out more times than we can count regarding internet issues. We have old lines and they keep patching but don't fix them. When working well, we are lucky to get 14 download and 1 upload. When can we expect a Fibre service in our area? It seems like all these new developments are getting the newer technology and the older neighborhoods are forgotten. With respect to cell phones, we cannot talk inside our house without the call breaking up. We need to go outside and walk around until we get service. Service is totally unreliable and this is unacceptable. We live in town and can't even make a call on our cell phones. The service got noticeably worse when Bell switched to 5G. Are there plans to put up a tower or something to improve the cellular service in Beamsville? on Facebook Share I live on Charles Street and have been here for 35 years. We have had Bell internet and Bell Mobility cell phones. We have had technicians out more times than we can count regarding internet issues. We have old lines and they keep patching but don't fix them. When working well, we are lucky to get 14 download and 1 upload. When can we expect a Fibre service in our area? It seems like all these new developments are getting the newer technology and the older neighborhoods are forgotten. With respect to cell phones, we cannot talk inside our house without the call breaking up. We need to go outside and walk around until we get service. Service is totally unreliable and this is unacceptable. We live in town and can't even make a call on our cell phones. The service got noticeably worse when Bell switched to 5G. Are there plans to put up a tower or something to improve the cellular service in Beamsville? on Twitter Share I live on Charles Street and have been here for 35 years. We have had Bell internet and Bell Mobility cell phones. We have had technicians out more times than we can count regarding internet issues. We have old lines and they keep patching but don't fix them. When working well, we are lucky to get 14 download and 1 upload. When can we expect a Fibre service in our area? It seems like all these new developments are getting the newer technology and the older neighborhoods are forgotten. With respect to cell phones, we cannot talk inside our house without the call breaking up. We need to go outside and walk around until we get service. Service is totally unreliable and this is unacceptable. We live in town and can't even make a call on our cell phones. The service got noticeably worse when Bell switched to 5G. Are there plans to put up a tower or something to improve the cellular service in Beamsville? on Linkedin Email I live on Charles Street and have been here for 35 years. We have had Bell internet and Bell Mobility cell phones. We have had technicians out more times than we can count regarding internet issues. We have old lines and they keep patching but don't fix them. When working well, we are lucky to get 14 download and 1 upload. When can we expect a Fibre service in our area? It seems like all these new developments are getting the newer technology and the older neighborhoods are forgotten. With respect to cell phones, we cannot talk inside our house without the call breaking up. We need to go outside and walk around until we get service. Service is totally unreliable and this is unacceptable. We live in town and can't even make a call on our cell phones. The service got noticeably worse when Bell switched to 5G. Are there plans to put up a tower or something to improve the cellular service in Beamsville? link

    I live on Charles Street and have been here for 35 years. We have had Bell internet and Bell Mobility cell phones. We have had technicians out more times than we can count regarding internet issues. We have old lines and they keep patching but don't fix them. When working well, we are lucky to get 14 download and 1 upload. When can we expect a Fibre service in our area? It seems like all these new developments are getting the newer technology and the older neighborhoods are forgotten. With respect to cell phones, we cannot talk inside our house without the call breaking up. We need to go outside and walk around until we get service. Service is totally unreliable and this is unacceptable. We live in town and can't even make a call on our cell phones. The service got noticeably worse when Bell switched to 5G. Are there plans to put up a tower or something to improve the cellular service in Beamsville?

    LauraStones asked 6 months ago

    Thank you for your question. Bell is currently undergoing a phased approach of installing Fibre to the home in the Beamsville area, including the area of Charles Street. Although we do not have an exact timeframe on when Bell will begin this phase, we expect the Beamsville portion of the installation to be complete by the end of 2025.

    Regarding cell phone reception, the development of a telecommunications tower is currently underway near the intersection of Fly Road and Mountain Road. The proposed tower is expected to service residents and businesses through increased cell and data reception within a 6km radius. The addition of the telecommunication tower will be part of a bigger web of sites to establish a continual network. This site will take some of the pressure off the surrounding existing infrastructure so it will not only provide coverage, but also provide capacity to the network.

  • Share Our neighbourhood has been ripped up for a year with Fibre installation for NWIC. Now we have to go through it again for Bell? How many more times will this happen? I don't understand how multiple companies can cause such a lengthy disruption to our neighborhoods. Is there no central control to share Fibre infrastructure so we don't have to endure this multiple times? on Facebook Share Our neighbourhood has been ripped up for a year with Fibre installation for NWIC. Now we have to go through it again for Bell? How many more times will this happen? I don't understand how multiple companies can cause such a lengthy disruption to our neighborhoods. Is there no central control to share Fibre infrastructure so we don't have to endure this multiple times? on Twitter Share Our neighbourhood has been ripped up for a year with Fibre installation for NWIC. Now we have to go through it again for Bell? How many more times will this happen? I don't understand how multiple companies can cause such a lengthy disruption to our neighborhoods. Is there no central control to share Fibre infrastructure so we don't have to endure this multiple times? on Linkedin Email Our neighbourhood has been ripped up for a year with Fibre installation for NWIC. Now we have to go through it again for Bell? How many more times will this happen? I don't understand how multiple companies can cause such a lengthy disruption to our neighborhoods. Is there no central control to share Fibre infrastructure so we don't have to endure this multiple times? link

    Our neighbourhood has been ripped up for a year with Fibre installation for NWIC. Now we have to go through it again for Bell? How many more times will this happen? I don't understand how multiple companies can cause such a lengthy disruption to our neighborhoods. Is there no central control to share Fibre infrastructure so we don't have to endure this multiple times?

    P Southward asked 5 months ago

    Thank you for your question. Niagara Regional Broadband Network (NRBN) first installed fibre in the Beamsville area before Bell’s current investment. In most instances, fibre infrastructure is not shared between Internet Service Providers (ISPs). The timing of these installations is completely at the discretion of each ISP and is usually a result of what makes most financial sense to the company. 

    For concerns regarding Bell’s investments and its impacts to your property, please contact:

    For general questions or concerns, please call 310-Bell.

  • Share The company Bell has hired has been in my area. They leave the yards in quite a mess. Will they be back to improve the areas they have dug up? NRBN did a much better job! on Facebook Share The company Bell has hired has been in my area. They leave the yards in quite a mess. Will they be back to improve the areas they have dug up? NRBN did a much better job! on Twitter Share The company Bell has hired has been in my area. They leave the yards in quite a mess. Will they be back to improve the areas they have dug up? NRBN did a much better job! on Linkedin Email The company Bell has hired has been in my area. They leave the yards in quite a mess. Will they be back to improve the areas they have dug up? NRBN did a much better job! link

    The company Bell has hired has been in my area. They leave the yards in quite a mess. Will they be back to improve the areas they have dug up? NRBN did a much better job!

    Myrna asked 8 months ago

    Thank you for your question. We will send your comments to our contacts at Bell.

    Bell encourages that for all questions or concerns from residents, specifically regarding Bell's investment in Lincoln, to contact the following email addresses with your comments:


    For general questions or concerns please call 310-BELL. Thank you

  • Share I am on Beverley crescent. Will we be getting Bell fibe on our street and if so approximately when on Facebook Share I am on Beverley crescent. Will we be getting Bell fibe on our street and if so approximately when on Twitter Share I am on Beverley crescent. Will we be getting Bell fibe on our street and if so approximately when on Linkedin Email I am on Beverley crescent. Will we be getting Bell fibe on our street and if so approximately when link

    I am on Beverley crescent. Will we be getting Bell fibe on our street and if so approximately when

    Diane asked 11 months ago

    Thank you for your question. Bell expects to start construction for Fibre expansion in Beamsville in early 2024, which includes the area of Beverley Crescent. No precise timelines on specific locations have yet to be provided from Bell.

  • Share Will Fibe be coming to Connor Drive? If so, when? Also, when Fibe is being installed, how does it impact our lawns? We have artificial turf. I have tried to register for Speak Up Lincoln, but it will not take my postal code for some reason. on Facebook Share Will Fibe be coming to Connor Drive? If so, when? Also, when Fibe is being installed, how does it impact our lawns? We have artificial turf. I have tried to register for Speak Up Lincoln, but it will not take my postal code for some reason. on Twitter Share Will Fibe be coming to Connor Drive? If so, when? Also, when Fibe is being installed, how does it impact our lawns? We have artificial turf. I have tried to register for Speak Up Lincoln, but it will not take my postal code for some reason. on Linkedin Email Will Fibe be coming to Connor Drive? If so, when? Also, when Fibe is being installed, how does it impact our lawns? We have artificial turf. I have tried to register for Speak Up Lincoln, but it will not take my postal code for some reason. link

    Will Fibe be coming to Connor Drive? If so, when? Also, when Fibe is being installed, how does it impact our lawns? We have artificial turf. I have tried to register for Speak Up Lincoln, but it will not take my postal code for some reason.

    Lauren asked over 1 year ago

    Thank you for your question, we appreciate you taking the time to reach out to us.

     

    We can confirm that Connor Drive is in the service area of Bell’s proposed expansion project, as per their expansion announcement in March 2023. This area is expected to have construction commence mid September with the aim for the area to be complete by the end of November.


    For artificial turf, Bell would like to advise the team ahead of time to take this into account for their design while also move and adjust their running line if required. Bell and their contractors want to work with our residents to ensure they can accommodate the installation. Please contact Economic Development at economicdevelopment@lincoln.ca with your name and address so we can notify Bell ASAP about your artificial turf. Thank you.

     

  • Share I am on Crimson King Way will we be getting the service in our area? Where are the additional 7000 customers located? on Facebook Share I am on Crimson King Way will we be getting the service in our area? Where are the additional 7000 customers located? on Twitter Share I am on Crimson King Way will we be getting the service in our area? Where are the additional 7000 customers located? on Linkedin Email I am on Crimson King Way will we be getting the service in our area? Where are the additional 7000 customers located? link

    I am on Crimson King Way will we be getting the service in our area? Where are the additional 7000 customers located?

    Dave S asked over 1 year ago

    Thank you for your question, we appreciate you taking the time to reach out to us.

     

    We can confirm that Crimson King Way is in the service area of Bell’s proposed expansion project, as per their expansion announcement in March 2023. The 7000 customers are located predominately in Lincoln’s urban areas of Beamsville, Vineland and Jordan with rollout of the fibre installation beginning in Beamsville and then moving East. Work is scheduled to begin in late Q3 of this year.

  • Share I had previously contacted Bell and was told they had no plans to bring fibre internet to my address. Is Drake Ave on the list to receive it? If so, do you have any idea when? Thanks very much! on Facebook Share I had previously contacted Bell and was told they had no plans to bring fibre internet to my address. Is Drake Ave on the list to receive it? If so, do you have any idea when? Thanks very much! on Twitter Share I had previously contacted Bell and was told they had no plans to bring fibre internet to my address. Is Drake Ave on the list to receive it? If so, do you have any idea when? Thanks very much! on Linkedin Email I had previously contacted Bell and was told they had no plans to bring fibre internet to my address. Is Drake Ave on the list to receive it? If so, do you have any idea when? Thanks very much! link

    I had previously contacted Bell and was told they had no plans to bring fibre internet to my address. Is Drake Ave on the list to receive it? If so, do you have any idea when? Thanks very much!

    Kelly asked over 1 year ago

    Thank you for your question, we appreciate you taking the time to reach out to us.

    We can confirm that Drake Ave is in the service area of Bell’s proposed expansion project, as per their expansion announcement in March 2023. As of right now, the area is still in the design stage and we anticipate that work will be starting in Q3 or Q4 of this year.

  • Share Hello, We are looking for high speed internet for our business location. Our Plaza address 4322 Ontario St, Beamsville ON L0R 1B0 Currently we get very basic internet service from Bell Canada. Kindly advise any plans to upgrade internet to our plaza. Thank you on Facebook Share Hello, We are looking for high speed internet for our business location. Our Plaza address 4322 Ontario St, Beamsville ON L0R 1B0 Currently we get very basic internet service from Bell Canada. Kindly advise any plans to upgrade internet to our plaza. Thank you on Twitter Share Hello, We are looking for high speed internet for our business location. Our Plaza address 4322 Ontario St, Beamsville ON L0R 1B0 Currently we get very basic internet service from Bell Canada. Kindly advise any plans to upgrade internet to our plaza. Thank you on Linkedin Email Hello, We are looking for high speed internet for our business location. Our Plaza address 4322 Ontario St, Beamsville ON L0R 1B0 Currently we get very basic internet service from Bell Canada. Kindly advise any plans to upgrade internet to our plaza. Thank you link

    Hello, We are looking for high speed internet for our business location. Our Plaza address 4322 Ontario St, Beamsville ON L0R 1B0 Currently we get very basic internet service from Bell Canada. Kindly advise any plans to upgrade internet to our plaza. Thank you

    Ajit J. asked almost 3 years ago

    Thank you for your question, we appreciate you taking the time to reach out to us. The Economic Development team has been working closely with Internet Service Providers (ISPs) to increase internet speeds across Lincoln. Currently, there are no known plans for service upgrades at this particular location, however, we have shared your interest for faster internet at your location with our various ISP contacts.

    We would also like to recommend inquiring with other key ISP’s in Lincoln as well as letting your existing ISP provider know that you wish to have the infrastructure upgraded in your neighborhood to allow for faster internet connections.

  • Share Is there any current expansion plans for Aberdeen Rd south of Hillside (Beamsville). NWIC/Bell wireless is our only current choice and can have issues with line of sight. on Facebook Share Is there any current expansion plans for Aberdeen Rd south of Hillside (Beamsville). NWIC/Bell wireless is our only current choice and can have issues with line of sight. on Twitter Share Is there any current expansion plans for Aberdeen Rd south of Hillside (Beamsville). NWIC/Bell wireless is our only current choice and can have issues with line of sight. on Linkedin Email Is there any current expansion plans for Aberdeen Rd south of Hillside (Beamsville). NWIC/Bell wireless is our only current choice and can have issues with line of sight. link

    Is there any current expansion plans for Aberdeen Rd south of Hillside (Beamsville). NWIC/Bell wireless is our only current choice and can have issues with line of sight.

    DG asked over 3 years ago

    Thank you for your question, we appreciate you taking the time to reach out to us. The broadband survey is being used to showcase data on internet availability and quality to private internet service providers (ISP’s). The Economic Development team has been working closely with ISP’s to identify the need for internet connectivity as a whole throughout the Town of Lincoln and have not identified specific areas for expansion.

    By completing this survey, you have showcased the need for better internet connectivity in your specific area.

Page last updated: 24 Jun 2024, 11:47 AM